Shipping Policy
Shipping Policy β Royal Plantscape
Effective Date: 1 July 2025
Last Updated: 1 July 2025
At Royal Plantscape, we are committed to delivering your plants and garden products promptly and securely across Dubai and selected regions in the UAE.
π Delivery Areas
We currently deliver to:
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Dubai (all areas)
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Select nearby emirates within the UAE
π For locations outside Dubai, please contact us prior to placing your order to confirm delivery availability.
β±οΈ Order Processing & Delivery Time
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Orders are processed within 1β3 business days.
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Standard delivery: 1β3 business days after processing.
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Same-day delivery is available for orders placed before 12:00 PM (Dubai time) and is subject to availability.
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Orders placed on weekends or public holidays will be processed on the next working day.
π΅ Shipping Charges
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Free delivery for orders over AED 199.
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AED 20 flat rate for orders below AED 199.
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All applicable delivery charges will be clearly shown at checkout before payment.
π¦ Delivery Notifications
You will receive a call or WhatsApp message before delivery to confirm the expected delivery time.
β οΈ Possible Delivery Delays
Deliveries may be delayed due to:
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Unfavorable weather conditions
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Traffic congestion or road closures
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National/public holidays
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Incomplete or incorrect delivery address
If any delay occurs, we will inform you promptly.
π Customer Support
If you have any questions or concerns regarding your order or delivery, feel free to reach us at:
π§ Email: support@royalplantscape.com
π Phone: +971 58 645 3671
π Company Address
Royal Plantscape
The Bridge Building β Office 308
Dubai Sports City, Dubai, United Arab Emirates
