Effective Date: 1 July 2025
Last Updated: 1 July 2025
At Royal Plantscape, we are committed to delivering your plants and garden products promptly and securely across Dubai and selected regions in the UAE.
We currently deliver to:
Dubai (all areas)
Select nearby emirates within the UAE
📌 For locations outside Dubai, please contact us prior to placing your order to confirm delivery availability.
Orders are processed within 1–3 business days.
Standard delivery: 1–3 business days after processing.
Same-day delivery is available for orders placed before 12:00 PM (Dubai time) and is subject to availability.
Orders placed on weekends or public holidays will be processed on the next working day.
Free delivery for orders over AED 199.
AED 20 flat rate for orders below AED 199.
All applicable delivery charges will be clearly shown at checkout before payment.
You will receive a call or WhatsApp message before delivery to confirm the expected delivery time.
Deliveries may be delayed due to:
Unfavorable weather conditions
Traffic congestion or road closures
National/public holidays
Incomplete or incorrect delivery address
If any delay occurs, we will inform you promptly.
If you have any questions or concerns regarding your order or delivery, feel free to reach us at:
📧 Email: support@royalplantscape.com
📞 Phone: +971 58 645 3671
Royal Plantscape
The Bridge Building – Office 308
Dubai Sports City, Dubai, United Arab Emirates
Effective Date: 22 June 2025
Last Updated: 22 June 2025
At Royal Plantscape Landscape & Gardening Works LLC, we are committed to providing you with fresh, healthy plants and quality gardening products. Your satisfaction is our priority.
You may request a return or refund within 14 calendar days from the date you receive your order.
Because live plants are perishable and sensitive, please inspect your order immediately upon delivery and notify us within 2 calendar days if you receive any damaged, dead, or incorrect plants. This will help us resolve the issue quickly.
Live plants that arrive damaged, dead-on arrival, or not as described (reported within 2 days).
Gardening accessories (e.g., pots, tools, décor) that are unused, unopened, and in original packaging can be returned within 14 days.
Live plants delivered healthy and as described without damage reported within 2 days.
Customized or repotted items.
Products used, opened, or returned after 14 calendar days.
Items damaged due to improper care after delivery.
To request a return or refund:
Email us at support@royalplantscape.com within 14 days of delivery (within 2 days for damaged plants).
Include your order number, clear photos of the product(s), and a brief description of the issue.
Our team will respond within 1–2 business days with instructions.
If your return is approved, you may choose:
✅ Refund to your original payment method (processed within 5–7 business days)
✅ Store credit for future purchases
✅ Product replacement, subject to availability
Refunds are processed after the returned item is received and inspected.
We may arrange pickup in Dubai and nearby areas for valid returns.
Alternatively, customers may return items to our office after prior arrangement.
For questions or return requests, please contact us:
Royal Plantscape Landscape & Gardening Works LLC
📧 support@royalplantscape.com
📞 +971 58 645 3671
📍 The Bridge Building – Office 308, Dubai Sports City, Dubai, United Arab Emirates
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During summer, Water daily or when the soil starts to become slightly dry at the top. During Winter season water once in 2 days or when the soil starts to become slightly dry at the top. Keep the soil lightly moist at all times, but do not overwater as this will cause brown spots and leaf drop. Curly or dry leaves suggest, the plant is dry and needs watering. Water in the early morning or late evening when temperatures are cooler. Always check your soil before watering.
During summer season keep the plants in shaded area and during winter season plants can withstand direct/indirect light.
During summer season or when the temperature is above 45°C place the plant in shaded area. During winter season or the when the temperature is below 45°C the plants can be directly placed in direct/indirect sunlight.
Apply liquid fertilizer or slow release fertilizer once in 15 days. Always fertilizer the plants during the morning hours when the temperature is low. For best results use Folikraft ready to use Outdoor Plant Food / Flower Booster.
Ficus trees are a common plant in the home and office, mainly because they look like a typical tree with a single trunk and a spreading canopy. But for all of their popularity, ficus plants are finicky. However, if you know how to care for a ficus tree, you’ll be better equipped with keeping it healthy and happy in your home for years.
Most ficus trees enjoy bright indirect or filtered light with variegated varieties happily able to take medium light. Bright, direct light may result in scalding of the leaves and leaf loss. It requires a moderate amount of watering in summer, and only enough to keep it from drying out in the winter. It does not need to be misted. Ficus trees also cannot tolerate low temperatures or droughts. They need to be kept in temperatures above 60 F (16 degrees C) and actually prefer temperatures above 70 F (21 degrees C). Feed with slow-release pellets in the beginning of the growing season. Regular misting or setting the ficus tree on a pebble tray filled with water is a great way to increase their humidity, but keep in mind that while they like high humidity, they don’t like overly wet roots. Therefore, when watering, always check the top of the soil first. If the top of the soil is wet, don’t water as this means they have enough moisture. If the top of the soil feels dry to the touch, this indicates that they need water.
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What areas do you deliver to?
We deliver across Dubai and UAE. please contact our support team at support@royalplantscape.com.
How long does delivery take?
Delivery usually takes 1 to 3 business days within Dubai UAE. Custom orders or large landscaping items If take longer — we’ll inform you in advance.
Are your plants guaranteed to arrive healthy?
Yes, we take great care in packaging and transporting live plants. If your plant arrives damaged, dead, or not as described, please contact us within 2 calendar days of delivery with clear photos.
Do you offer custom landscaping or bulk plant orders?
Yes, we provide custom landscaping solutions and bulk orders for villas, offices, and events. Please email us or call for a consultation.
WilsonExcellent attention to details and care
MaktoomOutstanding landscaping and gardening design.
RashidImpressive garden cleanup and maintenance.
KhalifaAffordable pricing for quality work
Do NiesReliable and efficient gardening team.
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Trusted UAE Landscaping Company – DED Licensed
Shop with confidence at RoyalPlantscape.com
